PRODUCT DISCLOSURE SHEET PLEASE READ THIS PRODUCT DISCLOSURE SHEET (“PDS”) BEFORE YOU DECIDE TO TAKE UP THE SWIPEY PRODUCT ISSUED BY SWIPEY DIGITAL SERVICES SDN BHD (“SWIPEY”). YOU MUST READ THE TERMS AND CONDITIONS (“CLIENT AGREEMENT”) WHICH SHALL BE BINDING ON YOU.
Swipey Digital Services Sdn Bhd Swipey Prepaid Card and Dashboard 4th August 2025
Type of Fee | Fees, Charges & Spending Limits |
---|---|
Joining Fee | Waived |
Maintenance Fee (inactive cards) | Waived |
ATM Withdrawal Fee (local) | RM 2.00 per transaction |
ATM Withdrawal Fee (international) | RM 10.00 per transaction, or 2% of the withdrawal amount, whichever is higher. |
ATM Withdrawal Limit (per user) Choose current account on the ATM machine | Daily limit: RM 5,000.00 Monthly limit: RM 10,000.00 |
Spending limit (per user) | Per transaction: RM 10,000.00 Daily limit: RM 50,000.00 Monthly limit: RM 500,000.00 |
International Service Assessment (ISA) fee (Applied when the purchase is through a merchant acquired outside of Malaysia but charged in MYR) | 0% + Network charges* |
Currency Conversion Fee | The foreign exchange conversion rate determined by Visa |
Sales Draft Retrieval Fee | RM 15.00 per copy |
Physical Card Replacement Fee | RM 10.00 (Waived) |
Cross Border Fee Via Bill Payment | RM 5.00 per bill |
FPX deposit fee | Rm 1.50 per transaction (Waived on Growth and Plus plans) |
Note: All fees and charges shall be subjected to the applicable tax including but not limited to the Sales and Service Tax (SST).
*Currently charged at 1%. Subject to change.
Item | Details |
---|---|
User-based Pricing | Each User Seat is chargeable based on your plan (e.g., Freemium, Growth, Plus). A User Seat is defined as a unique login with an email and phone number. All roles (Admin, Employee, Bookkeeper) require a paid User Seat, even if no card is assigned. |
Billing Cycle | You may subscribe on a monthly or annual basis. Subscriptions auto-renew unless cancelled in writing 3 days before renewal. |
Proration | Additional users added mid-billing cycle will be prorated to your original plan’s start date. |
No Refund Policy | Fees are non-refundable for both monthly and annual subscriptions, even if a user is removed. The seat remains reserved for reassignment. |
Minimum / Maximum Users | Plans may have usage limits: e.g., Freemium allows up to 2 User Seats, Growth has a minimum of 2, and Plus requires at least 5. |
Card Limits Tied to Users | Your card allocation (physical and virtual) scales with the number of User Seats. Adding more cards may result in additional billed seats. |
Multi-Account Usage | If a user login is used across multiple Swipey Accounts, each Account will be charged separately for its allocated seat. |
Payment Method | All subscription charges will be automatically deducted from your designated Master Account or Virtual Account. |
You shall be responsible or be held liable for any dispute or loss suffered by you in relation to any transactions incurred from unauthorised usage of the Cards.